@InProceedings{Berensmeyer2026_1288,
author = {Niklas Berensmeyer and Stefan Hillmann and Wolfgang Maier},
booktitle = {Studientexte zur Sprachkommunikation: Elektronische Sprachsignalverarbeitung 2026, Tagungsband der 37. Konferenz},
title = {Measuring User Acceptance of Proactively Played Touristic Texts in an In-Car Voice Assistant},
year = {2026},
editor = {Günther Wirsching},
month = mar,
pages = {135--142},
publisher = {TUDpress, Dresden},
abstract = {User acceptance of proactive voice assistants remains insufficiently understood. We examine how language and content design influence user acceptance of TravelCompanion, a proactive in-car voice assistant providing touristic narrations. Using a mixed-method approach, we combined a 30-day automotive OEM field study with a controlled lab study to test four versions of TravelCompanion (neutral baseline, simpler sentence structures, higher informational density, friendlier tone). While the field study results showed only trends favoring simpler sentence structures, the lab study revealed significant preferences for both simpler sentence structures and friendlier tone. In contrast, higher informational density did not improve user acceptance. These findings show that specific language and content design characteristics significantly influence user acceptance of proactive in-car voice assistants.},
isbn = {978-3-95908-834-3},
issn = {0940-6832},
keywords = {Speech Analysis II},
url = {https://www.essv.de/pdf/2026_135_142.pdf},
}